95 The Crescent, Eastleigh, SO50 9BJ. · Phone: (07887) 928480|
Web : http://www.dalelane.co.uk · E-mail : email@example.com
- Nationality: British
- Date of birth: 4th May 1980
- Driving License: Full/Clean with MiDAS certificate
- A technically proficient software engineer who combines an investigative mind with a friendly,
enthusiastic attitude. Motivated and positive, with a wide variety of interests and achievements.
||Hursley Park, Hampshire
||August 2003 -
||August 2000 - August 2001
- I have a wide background in formal software development, including work in Test,
Development and Service teams in WebSphere MQ and work in Development and Service
disciplines at Motorola on GSM Radio Sub-System software.
- I have worked on enterprise level real-time software across the full software development life
cycle, including design and development of new features, maintenance of legacy code, and
providing technical customer support. This has included work at various levels, such as
development of low-level networking protocol stacks, system programming for application
middleware, and development of application-level end-user software.
- Programming: C, C++, C#, Java, Perl, PHP, Python, Shell scripting
- Development: Windows, Linux, AIX, Solaris, HP-UX, Win CE, iSeries
- Other Platform Experience: Palm OS, Win CE (Windows Mobile 5, Pocket PC)
- Other: Eclipse, MS Visual Studio, JMS, Make, ant, MySQL
- Two patents filed with UK Patent Office
- Nine technical invention disclosure articles published on http://priorart.ip.com
- One article published with IBM developerWorks
- Developed a Windows Mobile application which has been downloaded over 6,000 times
- BSc (hons) - First class honours degree in Computer Science from University of Bath
- Red Hat Linux Certifications - Red Hat Certified Technician
- Sun Programming Certifications - Sun Certified Programmer in Java
Currently working on assignment part of assessment for Sun Certified Developer in Java
- BCS Professional Certifications - ISEB Certification in Software Testing
- IBM Product Certifications - IBM Certified System Administrator in WebSphere MQ v5.3 & v6
- City & Guilds Qualifications - Licentiateship of the City & Guilds Institute (LCGI) for work as a Software Engineer, and an Initial Certificate in Teaching
|Service Roles for IBM and Motorola
||Experience in service roles, providing customer support from
problem investigation to provision of software fixes.
|IBM SupportPac (freeware) development
||Personally developed three successful applications to support
WebSphere MQ customers, which were released as freeware.
Ongoing development of these has been driven by feedback
received both directly from customers and on message boards and
|Proof of concept work
||Involved in a number of investigative and proof-of-concept
projects. These include investigating approaches for supporting
Solaris Zones in WebSphere MQ, investigating migration
scenarios, and integrating WMQ with a Tivoli product for the
Extended Security Edition product.
|Customer Briefings presentations
||Presented briefings about WebSphere MQ v6 to customers, and
helped with a wide-ranging Q&A discussion about various
|User Centred Design work
||Actively involved in UCD sessions with a variety of customers
during the development of WMQ v6. This was an iterative process
of collecting feedback, reviewing and amending WMQ design,
and presenting amended implementations, within a short
||Written a number of well-received publicly-published articles in
response to customer queries, as TechNotes on ibm.com and
|Identifying a need in my local community
||With friends from a variety of professions, I formed and am now a
trustee of a new independent youth charity, created to address a
need that we saw in our community. We began by carrying out
research and running pilot projects under the supervision and
support of an existing charity, to confirm and validate our
observations. The feedback from this work fed continued
development and refinement of the ideas, which have been steadily
grown over time. These are now successful projects run by six
members of full-time staff of our now-independent charity,
spending over £200,000 a year.
|Identifying customer needs with WebSphere MQ usability
||Identified ways to improve the usability of WebSphere MQ, and
developed an application to significantly extend the ability of the
WMQ Explorer interface. 'Healthcheck' was released as one of
the most downloaded WMQ SupportPacs of 2005/06, and its
success led to it being formally developed and now included in
WMQ for all customers. It further influenced Development with
other teams adopting the framework for their new tooling.
|Identifying ways to ease administration of large networks
||Designed and developed an extension to the Eclipse-based
WebSphere MQ Explorer that provides search capabilities for
network-configuration information. It has proven particularly
popular with customers using clusters to search for cluster-related
objects across large-scale networks.
|Identifying areas of difficulty for developers
||Wrote a developerWorks article that guides customers to write
Java applications for their WebSphere MQ environments.
|Identifying customer difficulties with SSL configuration
||Developed an application which identifies common SSL
configuration problems in secure customer networks. It has been
widely used by WebSphere MQ Service teams in UK, India and
the US, leading to it's release to customers as a SupportPac
|Company director and charity trustee
"Solent Youth Action"
|I formed and am now running an independent youth charity. This
has included work in recruitment, management and assessment for
the six full-time and one part-time members of staff that we
employ. It also involves providing strategic direction and guidance
at an organisational level.
"IBM Blue Fusion"
|Involved in coordinating a one year project with a significant
budget, delivering the largest single community event in the IBM
UK calendar. I was directly responsible for a team of four new
graduates, and jointly responsible for the whole Blue Fusion team
of over a dozen members. I also identified ways to improve the
event and led on a number of significant new initiatives.
"Norwood Primary School"
|Responsible for raising school standards through setting strategic
direction, working to ensure accountability and monitoring
performance – helping to lead through a period of significant
change. I also chair the Curriculum Committee and take a lead on
overseeing ICT provision within the school.
"IBM Extreme Blue"
|Responsible for mentoring a group of university student interns
developing a promising Software Group project. In addition to the
technical role, this involved a significant coaching and teambuilding
element, as well as providing support for the project
management work of the project business student.
|I am a Trustee for my local branch. I also have some day-to-day
management responsibilities, as a 'Day Leader', responsible for the
branch for a 24-hour shift. I also organised training for other
trustees across the region.
"IBM On Demand Community Challenge"
|I was the Team-lead for a dozen IBM volunteers providing a
Business Services consulting workshop for directors and managers
of local charities and voluntary organisations.
|IBM Customer Briefings
||Presenting about WebSphere MQ at customer workshop.
|IBM Graduate Mentoring
||Mentoring new graduate recruits to IBM, providing support,
guidance and informal training.
|IBM Extreme Blue Mentor
||Technical mentor for a team of university interns, providing
support, guidance and informal training.
|On The Level (rethink and The Princes Trust)
||Long-term mentoring for young people leaving public care,
supporting a transition to independence.
|IBM Graduate Recruitment
||Involvement in a variety of recruitment activities within HE, from
attending University recruitment fairs to helping at Recruitment
and Selection events at IBM sites.
|IBM School Link
||I led a new school link project between IBM and Bellemoor
School. I worked closely with the school's Head of ICT to develop
and deliver weekly computing classes for two years, planned and
ran school visits to Hursley, and hosted a work experience student.
|City College teaching
||I taught weekly evening college classes in basic adult literacy. I
obtained a City & Guilds initial certificate in teaching for this.
|Schools Careers Guidance
||Providing training, feedback advice on interview and CV-writing
skills to local school students.
||Providing ongoing training to established listening volunteers, and
management training to trustees of branches across the region.
|Mentoring on a crime prevention project, working with young offenders and those at-risk of offending.