People who follow my tweets may have already heard my moaning about Littlewoods on Friday, but I’m still hacked off about it enough to post about it here too.
I have written them a letter (in the perhaps misguided belief that paper letters get more attention than emails). The contents are posted below to share my ranting and whining more widely.
Comments are very welcome… am I being too ranty and unreasonable? How much responsibility do we consumers have for reading small-print?